Shipping

1. Processing time

In-stock catalog items are typically processed within 1–3 business days after payment confirmation, excluding weekends and holidays.

Custom configurations, large quantities, or backordered items may require longer lead times. We will communicate estimated ship dates when they differ from the standard window.

2. Shipping methods

Available methods may include standard international express or other carrier services offered at checkout or arranged by our logistics team.

Delivery estimates shown at checkout or in quotes are not guarantees. Carrier delays, weather, and customs clearance can extend transit time.

3. International shipping, duties, and taxes

For cross-border orders, import duties, taxes, and customs fees are generally the buyer's responsibility unless we explicitly agree otherwise in writing or at checkout.

Please ensure the shipping address and contact phone number are accurate so carriers and customs can reach the consignee.

You are responsible for any import licenses or end-use declarations required in the destination country.

4. Order tracking

After shipment, tracking details are sent by email when provided by the carrier. See Track My Order for how to follow your parcel.

5. Failed delivery or address issues

If a shipment is returned because of an incorrect address, refused delivery, or unclaimed parcel, contact service@linpowave.com. Reshipment may require additional freight charges.

6. Damaged in transit

If a package arrives damaged, keep the packaging and photograph the damage, then contact us within a reasonable time so we can open a carrier claim or arrange a replacement when appropriate.